General Manager

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Laikiana Jobs
  • Post Date: December 5, 2018
  • Applications 0
  • Views 56
Job Overview

The candidate should be able to grow business volumes by bringing events to the club and taking the lead role in directing restaurant/club operations, organizing events and marketing operations management to deliver a delightful experience.

Standards of Performance 

  • Strategic Focus.
  • Spearhead Marketing Strategies & Brand Creation 3. Meet budgeted targets.
  • Financial Accountability.
  • Team Building

General Manager Job Responsibilities

Strategic/Operations Management

  • Develops and implements the strategic plan, Entertainment plan, budget and Goals program to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability.
  • Manages the function of all restaurant personnel through supervision of second in command and, directly or indirectly, of Unit departmental heads.
  • Monitors present and future trends, practices and systems in the hospitality industry and determines ad ensure execution of competitive programs.
  • Conducts weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive maintenance programs and judicious planning.
  • Is responsible for security and safety of guest and employees and ensures emergency procedures are established, well publicized, practiced and enforced.
  • Established and maintains effective internal communication including weekly department head meeting to ensure optimum teamwork and productivity.
  • Establishes and maintains effective communication with owning company and keeps fully aware of its organizations and operating structures.
  • To be fully aware, and ensure your teams awareness of :
  • Licensing regulations and laws.
  • Employers Fire Safety regulations.
  • Health and Safety regulations.
  • Food Safety regulations.
  • HACCP regulations.

Guest Satisfaction

  • Ensures highest level of guest satisfaction by providing, within corporate standards, quality guest services and amenities.


  • Participates actively in selling their restaurant/Club through personal involvement with all potential markets.
  • Contributes to TH growth by identifying and communicating potential development opportunities.
  • Plan with the marketing department effective themes that meet required financial performance.

Purchasing and Finance

  • Monitors purchasing practices to ensure compliance with TH policy and procedures
  • Approves all purchases in liaison with the controller and the procurement officer.
  • Expenses all company expenditures in accordance to the Procurement SOPs.
  • Performs other assignments as defined by the needs of the property or as directed by the HR/CEO.
  • Cash Flow Management.

Qualifications for the General Manager Job

  • Bachelors/Diploma in Hospitality with a bias in F&B from a recognized institution.
  • Certificate in Events/Project Management an added advantage.
  • At least 5-7 years’ experience in the hospitality industry (CLUB SET UP).
  • Strategic Focus with good business acumen.
  • Conversant with the Restaurant POS (point of sale) system.
  • Good Communication/presentation skills.
  • Good understanding of all items contained within the menu’s and wine lists.
  • Good knowledge of the products in hospitality industry.



Job Detail
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